What payment methods do you offer?

You may use your credit card, debit card or your PayPal account to pay for our products. We accept Visa, Master Card and American Express.

When will my order be shipped and when will I receive my order?

We try our best to have your order ready to ship the very same day that it is placed. For more information about delivery time to your specific country, please visit or shipping page at the following link: Shipping

What is your return policy?

You may return or exchange your non used product within 30 days of purchase. For more information about how to handle returns, please visit our returns page at the following link : Returns

Is my purchase subject to any custum fees or additional taxes.

If you live within the European Union, your purchase should not be subject to any additional tax or custom charges. If you are located outside of the European Union, you should consult with customs in your country for information about additional taxes and custom charges.

May I cancel my order?

You can cancel an order by sending us an email at support@nadjaisabelle.com. However, if we have already shipped the product there is nothing we can do but refer you to our return policy.


If you cant find the answer to your question, please send us an email.